Wells Fargo & Company Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Wells Fargo & Company Mortgage department,

FHA mortgage Loan servicing, payments, escrow account North Carolina

Today - -, 2016 ; I received correspondence from - - and Wells Fargo detailing my payment history which is attached in the scan. The only payment that Wells Fargo failed to report is the - made via telephone directly from my account - - -, to Wells Fargo. Which is listed in my scan and taken by - -. ( - assistant ). That payment covered the - payment and is current and up to date, the only payment due is my - payment. It is troubling that with the evidence of paid payments and history. Wells Fargo continues to deny that an error was made, the only way to move forward from the - rating Wells Fargo currently holds, is to atone for the past mistakes, fraudulent banking practices and mis-applied funds, made to thousands of customers of Wells Fargo. Additionally, by Wells Fargo reporting my mortgage payments as late or unapplied, this practice had led to a drop in my credit score and refinancing. The fact that Wells Fargo refuses to report my loan to the credit bureaus, due to Wells Fargo not re-affirming the loan to my then attorney - Law Office. This practice of not reporting my loan, by the way was not mentioned in the package sent to my home on - -, 2016. If you need confirmation as to the re-affirmation documents not provided to the courts, feel free to contact - Law Offices and speak directly to - - at - - - -. He will gladly provide the information and explanation in depth, due to my obtaining the paperwork directly from his offices as requested by Wells Fargo. This matter is of the utmost importance and requesting a full investigation. As I have stated before, this is not the fault of anyone else except the shoddy and incomprehensible bank practices of Wells Fargo.

Wells Fargo & Company customer in North Carolina
Dec 30, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo & Company handled their complaint

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