USAA Savings Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

USAA Savings Bank account or service department,

Checking account Problems caused by my funds being low California

My bank USAA accepted and paid a check on -/-/- even though the check had been post dated to -/-/- The result was - checks being returned for insufficient funds and - $29.00 NSF fees. I called the bank and told them of their error to accept a post dated check a day early but they would not refund the fees. When I asked to speak to a supervisor I was put on hold and then disconnected. They did not call me back even though they have my phone number.

USAA Savings customer in California
Dec 30, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints3/20125/20127/20129/201210/201211/201212/20123/20134/20135/20137/20138/20139/201310/201311/201312/20133/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20153/20154/20155/20156/20157/20158/20159/201511/201512/20152/20167/20168/201612/20161/20173/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsProblems caused by my funds being low59.0%34.4%3.3%1.6%1.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low0.1%2.9%3.1%3.4%2.6%41.1%46.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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