ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Indiana

I have been having problems with this company called Enhanced Recovery LLC collection agency. They have been continuing a collection on my account for awhile even after I have explained to them I do not owe this account. I have asked them to give documentation with my signature proving that I am the owner of this account, they refuse to. I have been dealing with this company for awhile and want them to remove this inaccurate information as it is hurting my character and credibility. This company can not send me the original contract proving this debt to be mine. I want them to remove this inaccurate collection off of my credit report immediately.

ERC customer in Indiana
Dec 29, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed

Created with Highcharts 4.2.3ERCComplaint HistoryComplaints5/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ERCCont'd attempts collect debt not owed40.8%0.5%58.6%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
customercare@ercbpo.com
8014 Bayberry Rd 
Jacksonville FL 32256

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