Wells Fargo & Company Mortgage Complaint

Reverse mortgage Application, originator, mortgage broker

Wells Fargo & Company Mortgage department,

Reverse mortgage Application, originator, mortgage broker Massachusetts

I would like clarification regarding a letter from my - loan - indicating that Wells Fargo is offering mortgage assistance. The terms of the assisatnce are not in said letter. I found it strange that Wells Fargo did n't offer Government mortgage assistance from the start. Instead they opted for immediate foreclosure and/or a lump sum payment of $25000.00 that would go toward the money advanced on behalf of Wells Fargo for outstanding property taxes and some homeowner 's insurance and this years taxes would be paid. Keep in mind that Wells Fargo sales reps are required by law to look out for their potential customers. Wells Fargo exited the Reverse Mortgage game in -/-/-. Time to collect the thousands of houses that seniors have defaulted on after -/-/-. The numbers are staggering in terms of seniors who have lost their homes on default. The very same opportunity that Wells Fargo knew they get away with especially with my financial background, yearly - 's and debt to credit ratio. How long does Wells Fargo realistically expect seniors to keep working? Based on the financial documents that I


( A real man -, - and I wind up losing ( - ) all the money to my name. A nice end of the year FHA/HUD approved - with a big - commision attached to it. Who cares about what happens to the - ridden elderly woman that got scammed? His sales quotas and commisions are what counts in his sick mind. As per the registry of deeds, I bought my house in -/-/- with my son, - We still owned it jointly as the - was being executed. His credit was/is excellent. He owns - houses and rental property. So why a Reverse Mortgage? Would I request a commercial loan if I was looking to refinance my home? A Reverse Mortgage is a mortage in which the elderly receive ADDITIONAL INCOME. And it 's Government insured for the banks that do n't submit fraudulent information on the FHA application. My interpretation of " REVERSE MORTGAGE ASSISTANCE '' is known as the " - '' Reverse Mortgage Assistance - The Reverse Mortgage Assistance Pilot Program was developed to provide assistance to low-to-moderate income senior homeowners who are in danger of losing their home to foreclosure due to their inability to pay the required property expenses associated with their - - - - FHA - - - - Mortgage ( HECM ) loan. The Reverse Mortgage Assistance - will provide an up-front, forgivable loan to eligible homeowners to be used to reinstate past due amounts - property taxes, homeowner 's insurance, homeowner 's association dues or assessments, and other approved property-related expenses ) that were paid on their behalf by their mortgage loan servicer. Those who qualify for the program will also receive an advance of their approved property expenses for up to an additional - - - - months to enable the homeowner to recover from their hardship. The maximum amount of assistance is $25000.00 per household. Participating Servicers In order to qualify for the Reverse Mortgage Assistance -, your - servicer must participate in the program. Wells Fargo is a participating servicer. Since the - should be a viable option, I would be willing to discuss some type of additonal resolution to this entire ordeal. The bank needs to make things right.

Wells Fargo & Company customer in Massachusetts
Dec 22, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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