Bank of America Credit Card Complaint

Transaction issue

Bank of America Credit card department,

Transaction issue California

I went online to - on -/-/2016 and purchased a TV sound bar bundle. Confirmation number -. The order went through ; however, Bank of America denied the charge, then accepted the charge. Since they initially declined the charge, the order with - was cancelled. When I found out, I called back to - who said the item is now out of stock and the offer is no longer available. I had to purchase this item elsewhere and the total loss is $220.00. - has advised the person of wrong doing is Bank of America for cancelling denying the initial transaction. I would like to be made whole and Bank of America has declined a valid charge. Loss : difference in pricing $50.00, - Cash $150.00 ( for making purchase ), - rewards $50.00.

Bank of America customer in California
Dec 21, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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