Wells Fargo & Company Bank Account Or Service Complaint

Checking account Using a debit or ATM card

Wells Fargo & Company Bank account or service department,

Checking account Using a debit or ATM card Missouri

- -, a hotel, charged me $250.00 for a " smoking fee '' because they said they seen me smoking inside the hotel room. I called and complained to the manager because I DONT EVEN SMOKE. The manager hung up on me and I made a claim with Wells Fargo. Wells Fargo credited my account for the $250.00 but they just took it out today. I am not going to have $250.00 stolen from me. This is absolutely ridiculous and complete theft.

Wells Fargo & Company customer in Missouri
Dec 16, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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