Wells Fargo & Company Credit Card Complaint

Application processing delay

Wells Fargo & Company Credit card department,

Application processing delay Michigan

I have been a good customer with Wells Fargo since -/-/2007. Everytime I need to talk to someone I get put on hold or get disconnected. I have tried to close an account and they have a - - - day process to close account. I make a telephone payment and request the account be closed and they wo n't close account. Today I have spoken to more than - agents spent more than an hour disconnected twice. Wells Fargo should not be in business if they can not look after their customers.

Wells Fargo & Company customer in Michigan
Dec 13, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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