Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Can't repay my loan can't temporarily postpone payments

Navient Solutions, Inc. Student loan department,

Non-federal student loan Can't repay my loan Can't temporarily postpone payments Illinois

Navient called my mother in law 's phone number about my student loan debt when she is located in Hawaii and it was - there and when I told the loan provider not to call again, she ( - - - ) informed me that she had " called a lot of numbers that day looking for '' me. I told her she broke the Fair Debt Collection Practices Act as she had called a number in Hawaii and she told me that she had not as my loan is past due. She also informed me at the end of the call- which did not end well- that she will continue to call even though I told her not to call anymore.

Navient Solutions, Inc. customer in Illinois
Dec 13, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Navient Solutions, Inc.Complaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/20169/201610/201611/201612/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navient Solutions, Inc.Can't repay my loan96.3%3.7%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.1%5.2%0.4%4.8%88.5%1.1%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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