Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Application processing delay Ohio

I was flying home on Frontier Airlines on Friday, -/-/- where the airline representative informed all passengers of a special credit card offer that if you applied while in air you got - additional bonus miles to the - mile offer that Barclay 's was underwriting after - purchase on the card. Both my husband and I filled out - separate applications and were hesitant about handing to airline rep because it contained all of our personal info but she stated they had to mail to show the customer applied while in flight to qualify for extra - miles. After 1 month lapsed my husband received approval and a new card in the mail and was satisfied. I on the other hand never received the card nor denial letter. I called Barclays and they had no record of my application. My personal information had been lost in transit from airline to bank. This open me to identify theft, etc. I am not happy nor pleased. I filed a complaint with Barclays but they do not seem to care and I do not feel the process is right to give a full application to an airline employee to submit for additional miles. I want to be contacted to discuss further.