Bank of America Credit Card Complaint

Advertising and marketing

Bank of America Credit card department,

Advertising and marketing California

Bank of America targeted me for an offer of - - miles upon opening a new credit card with them. I applied for and was approved, and only received - - miles. I was told I was not credit worthy. I have a credit score above -, top 1 % of income, and a perfect payment history. This is a blatant bait and switch. I was offered to apply again, with the SAME CREDIT SCORE, SAME CREDIT HISTORY, and was given no guarantee that the promise of the missing - miles would be kept. This is dishonest advertising, and disrespectful handling of a mishandled situation. They should make good on their promise, and give me the missing - miles. They should not further string me along with the false promise that I will qualify for a larger credit line with a second application. This is dishonest.

Bank of America customer in California
Dec 13, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with non-monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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