Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Iowa

Hello. I recently contacted my mortgage company - Freedom Mortgage - regarding requesting removal of PMI from my mortgage. In the letter - SEE ATTACHMENT ), I advised that my current outstanding principal on my loan is $210000.00 ( As of -/-/-, the loan balance is : $210000.00 ) ( SEE ATTACHMENT ), and that the 2016 value of my residence, as determined by - office, and that which I pay taxes on, is $270000.00 ( SEE ATTACHMENT ). I provided the attachments as proof. I showed that $270000.00 x 80 % = $220000.00, and therefore I had over - % equity in my home, based upon the loan to value ratio of the home. $220000.00 ( 80 % ) & gt ; $210000.00 - Amount owed on my mortgage ). The figure was based fully upon assessor appraisals and includes - done to the home.


or been late on a payment on my mortgage. I even pay early and every - weeks. I am also just over 3 years into my current mortgage. I do n't know why they are telling me I need - % home to value ratio, when everything says I can request cancellation at - %? I feel as if I am being taken advantage of by Freedom Mortgage. In addition, Freedom Mortgage indicated they only accept appraisals from one vendor - -. I do n't understand how the mortgage company 's - vendor can be unbiased when conducting an appraisal? Thank you for your time.