Select Portfolio Servicing, Inc Mortgage Complaint

Select Portfolio Servicing, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Florida

We were approved for a modification on -/-/2016 pending - trial payments beginning - -, 2016. We made those payments and have made - more monthly payments. On -/-/2016, I was told that I should have received the documents for the final modification 30 days after they received the last document, which was received on -/-/2016. On -/-/2016, the website showed that the Property appraisal was received. On -/-/16 I was told that they were working on final terms and we should receive a package any day. On -/-/16 we received a letter that SPS was waiting for information from a third party to complete the review. The letter stated that they received that information and they should be able to complete the review in 30 days. As of today, the file is still pending.