Aqua Finance Inc Consumer Loan Complaint

Installment loan Managing the loan or lease

Aqua Finance Inc Consumer Loan department,

Installment loan Managing the loan or lease Florida

I purchased a - from - & - - on -/-/-. The financier was a company by the nae of Carmel Financial who approved a revolving open ended charge account. On - -, -, I received a letter from Carmel Financial notifying me that Carmel Financial Corporation Inc has sold my account to Aqua Finance and that the account has changed to a close ended, simple interest account. Shortly after that notice, I received a second notice from Aqua Finance notifying me that my account would be sold AGAIN to a third company - where the terms and conditions of the original contractual agreement would be changed again if I did not respond within 30 days of the notification. I called the number provided and stated that I did not agree to the second sale. During this same time I began receiving collection calls from Aqua Finance about an annual $30.00 fee? Aqua Finance has been unable to reproduce a copy of the verbiage where I agreed to pay the annual fee. Now I am receiving late fee charges on statements for not paying the fee. I have never missed a payment at this point in time. As a consumer and a banking professional - Aqua Finance has conducted their business in an unethical manner at my expense. Transferring the original debt from company to company, all while changing the terms and conditions of the original contractual agreement to benefit their bottom line at the expense of customers. I have requested their lawyers contact me.

Aqua Finance Inc customer in Florida
Dec 10, 2016

* Source: CFPB Complaint Database

Aqua Finance Inc response to complaint:
Closed with explanation

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