Wells Fargo & Company Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer need information about my balance/terms

Wells Fargo & Company Student loan department,

Non-federal student loan Dealing with my lender or servicer Need information about my balance/terms Michigan

After repeated failed attempts to contact Wells Fargo concerning a duplicate account showing up on my - credit report this issue still has not been resolved. Wells Fargo has reported an account with a minimum monthly payment that exceeds $28000.00 to - and - that I know of. I have attempted to contact Wells Fargo to verify this information and they have refused to contact me. This is related to a loan received for payment to -, Oregon

Wells Fargo & Company customer in Michigan
Dec 09, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo & Company handled their complaint

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201702.557.51012.51517.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyDealing with my lender or servicer80.8%15.4%3.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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