Select Portfolio Servicing, Inc Mortgage Complaint

Select Portfolio Servicing, Inc Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Illinois

I am extremely upset with Select Portfolio Servicing because they mishandle my account. I finish my - trial payments and after I received my final modification packet, I am getting a huge balloon in the amount of $110000.00 at the end of my loan. This is not acceptable because I never had a balloon before my loan was modify. I need to know from where this balloon is coming from My loan was with - - before it was transfer to SPS. However ; I have not been given an explanantion. This is really devistating because SPS is not respecting the guidelines I was Approved for the - - - and without principle forgiveness despite being part of the hamp tier - guideline. This is not what the - - - offers. I have gone to workshops for struggeling homeowners like myself and have learn about all programs available. Therefore I am hoping that SPS can please explain why my loan was not offer Principle Forgivess nor a 2 % fix for the life of the loan.