Wells Fargo & Company Credit Card Complaint

APR or interest rate

Wells Fargo & Company Credit card department,

APR or interest rate California

Complaint to Finanacial Protectio Burau -/-/- ( case - ) in Spanish. WHAT HAPPEN In -/-/- after to make my monthly payment on line I notice that I have an interest charge. Even that Wells Fargo Financial National Bank told me that I would get 0 % interest for the $8800.00 corresponding to the cost of changing the widows of my house with -. - told me that they would offer special financing through Home Project loan from Wells Fargo Financial National Bank.


attachment 2 ). - told me that if I do not use the card that interest will not apply. I never activate the credit card from Wells Fargo ( attachments 3 ). I never gave the account # to - I am not sure how they got pay by Wells Fargo Financial National Bank. In the Wells Fargo Finantial National Bank application ( attachment 1 ) There is not any information about deferred interest. However in my statement of -/-/- my balance was $3600.00 plus a interest charget of $3300.00. I called to Wells Fargo Financial National Bank and they told me that this amount it was a deferred interest. I did not know what was referred interest. I went to Internet to understand about it this interest because I was not familiar with. In -/-/-. I offer to pay my balance. - Research Remedation Analyst did no accept it ( attachment 4 and 5 ). The new balance was $6700.00 with extra $ 27.99 %. The new balance now according with Wells Fargo Financial National Bank now is $5000.00, -/-/-. - answered my previous complain case -. In the second paragraph from " information about your account '' said : " On -/-/-, a charge of $8800.00 was made with special financing term od 18 months, No interest if Paid in Full, and Regular Monthly Payment required during the special terms period. You minimum payment amount WAS SET UP base off the AMOUNT of the total purchase and LENGTH OF YOUR PROMOTION. $ - $300.00 Minimal payment it was SET UP by Wells Fargo Financial National Bank and require 28.57 months period to pay $8800.00 but they make the mistake and set up for 18 months. The last statement from -/-/- my balance according to Wells Fargo is $5000.00 ( attachment 6 ). Well Fargo make the wrong calculation to pay in full. With the minimal payment that tit was set up. My last payment in order to pay the original amount of $8800.00 is -/-/- for the amount of $280.00.

Wells Fargo & Company customer in California
Dec 06, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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