JPMorgan Chase & Co. Credit Card Complaint

APR or interest rate

JPMorgan Chase & Co. Credit card department,

APR or interest rate Iowa

I received my credit card statement in - and paid the amount in full, including interest charged. When I received my - statement I was being charged a " residual interest '' amount of $5.00. Nothing else is due, only $5.00. I reached out to Chase about this and they were the one 's that informed me about the " residual interest '' is from - not being paid in full, even though I paid in full my - statement. I do n't know if what they are doing is right or legal. I am submitting payment because I do n't have Chase to ruin my credit.

JPMorgan Chase & Co. customer in Iowa
Dec 05, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201612/20161/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.APR or interest rate80.9%12.8%6.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAPR or interest rate0.7%48.7%24.3%9.2%7.5%9.3%0.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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