Fifth Third Financial Corporation Credit Card Complaint

Fifth Third Financial Corporation Credit card department,

Billing statement Tennessee

I have repeatedly asked for a bill which they send rarely. So a rep calls and tells me my payment is -. I pay - for 2 months but still get charged a - late fee both months. I call and another rep says my bill was - a moth so i was charged a late fee for the -. I explained what he told me. She said sorry. Again, no bill for the 3rd month but a late fee. I asked if it was n't my fault and because their rep gave me the wrong info and they wo n't send me a bill, thats - in 3 months. They have even locked my card over a - payment having me go the bank to show my ID. My credit limit was - and my bill was only like -. But because I had n't used my card in a while. Its always some kind of fee. So how many people are they charging late fees to without sending you a bill!