Capital One Credit Card Complaint

Billing disputes

Capital One Credit card department,

Billing disputes Florida

I opened a secured credit card with my own money with Capital One and later decided to close the account because they were charging high interest on my own money. They close the account and report a balance of - on my credit report.

Capital One customer in Florida
Dec 01, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with non-monetary relief

Consumer disputes how Capital One handled their complaint

Company profile

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How Capital One handles Billing disputes complaints

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201611/20161/2017020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneBilling disputes0.9%49.5%31.8%5.2%3.8%8.1%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.8%51.5%32.3%6.4%3.9%4.6%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
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