CIT Bank National Association Mortgage Complaint

Reverse mortgage Settlement process and costs

CIT Bank National Association Mortgage department,

Reverse mortgage Settlement process and costs California

On -/-/2016 I submitted a complete Short Sale packet to Financial Freedom for review. They requested a new Property Appraisal by a 3rd party Appraiser of their choosing. On -/-/2016 the value came back at $740000.00. Based on the terms of the contract provided by financial freedom the appraised value will determine the acceptable purchase offer price which is - % of that appraised value. An addendum with the new price of - % of the new Value was submitted for approval in the amount of $700000.00. The note holder CIT group inc. was to give the approval within 2 to 3 weeks of submitted offer. Instead i received an email on -/-/2016 with no return or contact information that the appraisal had some Flaws? no explanation as to why the appraisal was not to their liking as i believe they are misinformed of the actual value of the property. The reason for this was a prior appraisal from a former offer from over 8 months ago by an out of area appraiser who gave a value of $ -.with no consideration to the cost of repairs and its current dilapidated condition. That value was given as a hard number that was used and now that an actual and True value was given they cant accept the reality. I think this is acting in Bad Faith and should be reviewed by a second pair of eyes. This is the first time i have ever heard of the banks own appraisers value come into question. I feel this is not fair and they are acting in bad faith. I have informed the buyers to forward this complaint to their attorney as this is not a common occurrence and something definitely is amiss and should be investigated.

CIT Bank National Association customer in California
Dec 01, 2016

* Source: CFPB Complaint Database

CIT Bank National Association response to complaint:
Closed with explanation

Consumer disputes how CIT Bank National Association handled their complaint

Created with Highcharts 4.2.3CIT Bank National AssociationComplaint HistoryComplaints12/20111/20122/20123/20128/20129/201210/201211/201212/20121/20133/20135/20137/20138/20139/201310/201311/20132/20144/20145/20146/20147/20148/20149/201411/20141/20154/20156/20157/20158/20159/201511/20153/201612/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CIT Bank National AssociationSettlement process and costs9.4%71.7%9.4%9.4%ClosedClosed with explanationClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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