Plaza Home Mortgage Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Plaza Home Mortgage Mortgage department,

FHA mortgage Loan modification,collection,foreclosure New Jersey

My Name is - -. I purchased our home in 2015. Plaza Mortgage is our mortgage company. We closed in -. I have experienced a loss of income at my job on the radio. And it was reduced by half. I contacted the mortgage company, and they took my information. I did n't hear from them for Months ; meanwhile, I was delinquent on my mortgage. They send me a modification requesting payments that are HIGHER than what my original payment is. I sought out an expert, and he assisted in submitting documentation. The bank insists that they have n't received documentation however we have proof they do. Since then we have found out the foundation of the property is crumbling and have communicated this to the bank. They requested additional information for my non-borrower contributing to the property, and when we call in for the status, they refuse to speak to any of us. Also we received letters from their attorney with a motion proceed with the forclosure.

Plaza Home Mortgage customer in New Jersey
Nov 30, 2016

* Source: CFPB Complaint Database

Plaza Home Mortgage response to complaint:
Closed with explanation

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