JPMorgan Chase & Co. Credit Card Complaint

Billing disputes

JPMorgan Chase & Co. Credit card department,

Billing disputes New York

I paid off my credit card so had a - balance there was a charge of - i guess left over. i never got a bill or call and they assumed no wrong doing. i would not have let a - bill get reported late after years of service. they were rude and due to errors with chase they reported me 60 days late. chase calls me for every stupid thing. i did not get one call about this small balance. as soon as i discovered it i paid it.. 2 months no bill no call no email.

JPMorgan Chase & Co. customer in New York
Nov 29, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with non-monetary relief

Consumer disputes how JPMorgan Chase & Co. handled their complaint

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201611/201612/20161/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Billing disputes1.5%72.8%22.1%3.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.8%51.5%32.3%6.4%3.9%4.6%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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