Continental Finance Company, LLC Debt Collection Complaint

Credit card Taking/threatening an illegal action seized/attempted to seize property

Continental Finance Company, LLC Debt collection department,

Credit card Taking/threatening an illegal action Seized/Attempted to seize property Michigan

On Friday, - -, -, I received a call from - - - a representative from a collection agency named -. - - advised me this was a debt collector and his intent was to collect a debt that had been sold several times from the originator " Continental Financial, Matrix Credit Card. '' He stated I owed upwards of $700.00 and he planned to seek legal charges ultimately resulting in me paying close to $3000.00 in legal and penalty fees if I did not pay the $700.00. In the beginning, I informed him the debt was paid for less than what was owed ; until I went home and checked my records and discovered that I received a letter from Continental Finance ( CFC ) stating I was due a refund or at least since my account was a " charge off '' left me to believe I was no longer responsible for the debt, because the letter from Continental Finance clearly states " Charged-off '' accounts are accounts CFC determined are not likely to be collected and are closed to future charges. Since then, this account has been removed from my credit report as I assumed this was


originally explained the consent order and how the " Charged-off '' account worked as described in the letter from CFC and the Consent Order from CFPB. I made several attempts to contact CFC directly ; however, they informed me they sold the account and they no longer could comment on the case I would have to contact the collection agencies to obtain information. I again talked to - - who informed me I was to send him a fax stating I had paid the bill ; however, when I attempted to explain to him the mix-up, he refused to listen and stated he was going to order his staff to begin the legal process against me by checking assets, financial and employment reports ; in addition, not only would this lead to increased fees, but criminal charges may also apply as well. I took this as a threat, even in the initial telephone conversation I was not able to give a full explanation concerning this issue as - - insisted on interrupting me with threats to pursue legal actions. According to your Consent Order to Continental Finance in - Order to Pay Redress, item # - ( - ), ( i, -, - ), it addresses the issues of " Charge-offs, '' if I am reading it correctly, this case should be closed and can not be enforced. I mentioned earlier that several other collection agencies have purchased this account ; however, I have heard from none of them until I reached out to them all on - -, - based on information I received from CFC. Agencies such as - ( - ), they claimed I owed $640.00 ; - ( - ) who claimed I owed $660.00 on account number -, and finally, - - - ( - ) -, I spoke with - who then transferred me to - - -.

Continental Finance Company, LLC customer in Michigan
Nov 23, 2016

* Source: CFPB Complaint Database

Continental Finance Company, LLC response to complaint:
Closed with explanation

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