JPMorgan Chase & Co. Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

JPMorgan Chase & Co. Money transfers department,

Domestic (US) money transfer Fraud or scam Florida

We were scheduled to close on a house on -/-/2016 - all cash deal and have the money wired to the title company in the sum of $540000.00. On -/-/- we had $530000.00 wired from our private brokerage account - who banks with - wire the above sum to - No : - and $8000.00 wired to the same account from Chase. - got a red flag that this was a fraudulent account and stopped all wire transfers and nothing was wired. ( That account was flagged as a fraudulent account and this individual is a known felon and can not sue ) A police report was filled out on behalf of my husband and I and transferred to Detective -. Case # -. On -/-/2016, - returned $530000.00 to our - account and we took out an additional $8000.00 so we could close all the while being told by Chase that it would take a few days to return the $8000.00.


the $8000.00 to us, however, if for any reason a lawsuit comes out of it, - is not held responsible and Chase takes 100 % responsibility. Chase refuses to sign this as they do n't even have the money. My husband and I agreed to sign anything that we will not bring legal action to either bank. - met with their legal team and they will not accept that. The case number for - is -. The people we have spoke to at - are as follows : - ( Fraud ) - - - - Branch Manager - - ( go between us and legal ) - - District Manager - - The people we 've spoken to at Chase are : - - Branch Manager where wire transfer took place - - - - Executive Director Market Director - - We appreciate any help you can provide us in getting our $8000.00 back. I appreciate your taking our situation seriously.

JPMorgan Chase & Co. customer in Florida
Nov 22, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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