U.S. Bancorp Credit Card Complaint

Billing disputes

U.S. Bancorp Credit card department,

Billing disputes Nevada

- automatically charged a product to my credit card account. This had happened before and at that time I called and cancelled my card and received a new one with a different card number. I inform - that I did n't want them automatically charging to my account. It happened again in -, 2016. The credit card company allowed - to charge to an account that did n't exist, they transferred the charge from my old card number to my new one. When I called the representative of the credit card company they said they could n't do anything except challenge the charge. I did that. I just received another bill from the credit card company stating that I owe $85.00 for the - charge, plus a late charge, plus a minimum interest charge fee. I feel like I am being harassed. I closed the account, yet after taking to a representative a second time they said they ca n't close the account. I spoke with a supervisor and they were no help at all. I called - and received a refund on - -, 2016. They told me to contact the credit card company and give them this number : - or -. I sent all of this information to customer service in -, ND.

U.S. Bancorp customer in Nevada
Nov 19, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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