Equifax Credit Reporting Complaint

Credit reporting company's investigation inadequate help over the phone

Equifax Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone New York

Equifax will not lift unfreeze credit report for ID theft victim without payment of applicable fee. I mailed Equifax a notarized ID theft victim affidavit and declined to go to the police. I asked that my credit report be frozen. I am now asking it be unfrozen, however Equifax is demanding a $5.00 fee. Since I am a identify theft victim, I decline to pay the fee and want my report unfrozen free of charge as per state law. My PIN is -.

Equifax customer in New York
Nov 15, 2016

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with explanation

Consumer disputes how Equifax handled their complaint

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