Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Other mortgage Loan servicing, payments, escrow account New Mexico

Nationstar provided a HAMP modification to my primary mortgage, -/-/2013, with a provision they failed to deliver : - Rev - says and I received the " annual incentive payment of up to $1000.00 for the first - years after the loan modification. '' However, despite - Rev - saying " In addition, once your loan is permanently modified, you may be eligible to have some of your principal forgiven on a deferred basis. So long as your modified loan remains in good standing, we will forgive $49000.00 of the principal balance of your loan each year on the anniversary of your first trial period payment date for - years. '' that provision has been ignored, despite never missing a payment, remaining in good standing and several attempts to communicate the desired principal reduction - my house is still underwater - years later -.