Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

Other mortgage Loan servicing, payments, escrow account Maryland

We have requested that Wells Fargo provide a lien release for a deed that has never be used and has a - balance. Wells has closed the account because the account holder has died, and the Estate is trying to sell the property by Friday -/-/16. We have tried in vain to get Wells to provide the lien release document -/-/-, we really need this document by -/-/16, we have extended the closing several times, and we are now facing the loss of this sale without that document. Please help with securing this lien release document from Wells, we are at our wits end and beyond -!!