Amex Credit card department,
Closing/Cancelling account Virginia
I cancelled my Amex - Rewards card on -/-/2016 because of the annual fee. Amex confirms they received the request and it should have been complete but did n't complete it. Now they say I still owe the annual fee because it was n't actually closed.
Amex customer in Virginia
Nov 13, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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