Freedom Mortgage Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Freedom Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Iowa

I have a FHA loan through Freedom Mortgage. - - Cooperate office is - - - -, - - The office I am dealing with : Freedom Mortgage - - - -, - - Work : - ext. - Fax : - Freedom Mortgage is hounding me on my F.H.A. loan. Starting -/-/- the letters and phone calls became two and three times a week to refinance. - of - was a particularly pushy call ; I went around with this man explaining to him that -/-/- the PMI would drop off my loan as I fell under the lock time for a permanent payment of the PMI.


This has all exacerbated to the point and many arguments and hours on the phone with them, the last call was quite interesting as I was informed that - - was my mortgage provider not Freedom Mortgage, they finally admitted that - - was their -. I was also informed that the reason I will never be able to drop the PMI was there was no appraisal on my property! When freedom Mortgage took over my FHA loan the program they used was if the last appraisal was within 2 years they would sue that one which is for -. They are using my original loan amount OF -. Freedom is trying to defraud me with forcing late payments, no appraisal, and Enormous escrow " adjustments ''! They agreed to send me the recordings and the paper work that they are using to compare the paper work That I have so I started recording the conversations, this has been nothing but a - Situation as I have been a homeowner since -/-/- and have never missed nor been late on my house payments. Would you please look into this for me?

Freedom Mortgage customer in Iowa
Nov 10, 2016

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

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