Specialized Loan Servicing LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Specialized Loan Servicing LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Washington

SLS - - - -. - - - - - -, CO - - This has been my mortgage processor for years. On - - I received a notice from - - - - - ( - - MI ) stating our loan had been purchased and my - - payment was due to them. I had never heard of them! I complied. Yet SLS took did the automatic ACH payment too. - Then, on - - I received ( 1 ) a letter from SLS stating they would deduct my mortgage payment on - too ; AND ( 2 ) a letter giving me a notice of balloon payment due to SLS. SLS has no answers for me and will not confirm in writing that the loan has been transferred and that they will not deduct the - payment and that the balloon payment is actually due to the new processor.

Specialized Loan Servicing LLC customer in Washington
Nov 08, 2016

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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How Specialized Loan Servicing LLC handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Specialized Loan Servicing LLCComplaint HistoryComplaints1/20123/20125/20127/20129/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Specialized Loan Servicing LLCLoan servicing, payments, escrow account14.0%83.0%0.1%0.1%0.6%0.6%1.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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