Wells Fargo & Company Credit Card Complaint

Credit card protection / Debt protection

Wells Fargo & Company Credit card department,

Credit card protection / Debt protection California

I have a Wells Fargo Bank credit card for about - years. I was reviewing my charges, when I notice a protection charge in case of unemployment. I call Wells Fargo Bank customer service for a explanation. The customer service indicate to me that they could not help me that I had to call the protection company. Furthermore, I receive a letter about - week later canceling the program and refunding - for 8 months and that I had agree to the product, but did not show me prove that I authorize or apply for the product. However, I have been paying for the product for 15 years. I had - for - in -/-/2015 and wells fargo bank never indicating to me that I had that option available to me..

Wells Fargo & Company customer in California
Nov 07, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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