AES/PHEAA Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

AES/PHEAA Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Pennsylvania

I received - statements for the same student loan dated 6 days apart claiming the payment on the first was past due. The first statement was dated -/-/2016 and the second was -/-/2016. When calling they had difficultly explaining why this is happening and the amount on the first statement should not show as past due. I believe this is known as short-cycling and is not permitted.

AES/PHEAA customer in Pennsylvania
Nov 04, 2016

* Source: CFPB Complaint Database

AES/PHEAA response to complaint:
Closed with explanation

Company profile

Similar Complaints

How AES/PHEAA handles Dealing with my lender or servicer complaints

Have a similar issue with AES/PHEAA?

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Tell us your story

Similar AES/PHEAA Dealing with my lender or servicer complaints

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more

BadFinance.org

BadFinance.org is a nonprofit organization dedicated to provide financial analysis and advice to US consumers

About BadFinance.org -
Privacy and Terms of Use -
Contact Us