Citibank Money Transfers Complaint

International money transfer Other transaction issues

Citibank Money transfers department,

International money transfer Other transaction issues Florida

- Money Lost for ever -/-/2016, an international wire transfer for $6000.00 was sent to a citibank -, with an outgoing confirmation number : -, after more than 16 Business days and the money never arrived I called the bank on -/-/- and I did a recall of the money, and I asked them to trace the money, it has been more than 2 Months now, and I called almost every single day including the branch manager called - ' at this number -, and all they said is that they do n't know where is my money and that posible the money is lost for ever. and I will never get it back.

Citibank customer in Florida
Nov 01, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints4/20138/20139/201310/20131/20144/20145/20146/201410/201412/20144/20155/20157/20158/20157/20168/201610/201611/201612/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankOther transaction issues76.9%23.1%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%4.9%0.5%15.8%77.1%1.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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