BB&T Financial Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

BB&T Financial Bank account or service department,

Checking account Making/receiving payments, sending money Florida

BBT BANK IS REFUSING TO REFUND $36.00 OVERDRAFT FEE BACK INTO OUR ACCOUNT WHEN THE MONEY WAS THEIR. TRANSFER FROM SAVINGS TO CHECKING OF $200.00 WAS PUT ON PENDING WAS MADE ON -/-/16. MONEY WAS NOT RELEASED FROM SAVINGS TO CHECKING UNTIL -/-/16 WHICH THE BANK CHARGED ME AN OVERDRAFT OF $36.00. I CALLED THE BANK AND TOLD THEM ABOUT THE ERROR AND THEY FLATLY REFUSED TO MAKE CORRECTION.

BB&T Financial customer in Florida
Oct 28, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints3/20124/20126/20128/201210/20121/20133/20135/20138/20139/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/20141/20153/20154/20155/20156/20157/20158/20159/201511/201512/20153/20168/201610/201612/20162/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialMaking/receiving payments, sending money1.9%88.5%3.8%5.8%ClosedClosed with explanationClosed with monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money0.1%5.3%3.8%1.9%2.6%18.3%67.1%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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