Citibank Credit Card Complaint

Balance transfer

Citibank Credit card department,

Balance transfer Florida

On -/-/16 a - - refund check was credited to my Citicard account in the amount of approx $7400.00. This was because our planned cruise had to be canceled I request that a check for the refund be mailed to me on or about -/-/16 I was told that the check would be sent within 5-7 days It is now -/-/16 and I have not yet received my check. My account balance shows a - $7000.00 balance so I know check has not been issued

Citibank customer in Florida
Oct 26, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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