Genesis Lending Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

Genesis Lending Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged California

I attended a - college in - where they applied for a private loan from Genesis while attending. I believe I was given false information to attend their school ( - college ). I understand that there were a settlement agreement in which I should have received something in the mail in - of -.

Genesis Lending customer in California
Oct 26, 2016

* Source: CFPB Complaint Database

Genesis Lending response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Genesis LendingComplaint HistoryComplaints1/20143/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20163/20164/20165/20166/20168/20169/201610/20161/20172/20173/201701020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Genesis LendingDealing with my lender or servicer0.8%98.9%0.4%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.1%9.6%0.7%6.3%81.6%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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