Bank of America Credit Card Complaint

Other

Bank of America Credit card department,

North Carolina

I sent Bank of America a letter - -, - which I got from the Credit Card Agency stating that I have no money to pay and that I 've become totally & permanent -. My - income are totally used up covering my minimal expenses. I asked to close my account, cease and desist from all future attempts to collect on my balance. Do not attempt to contact me by phone and do not discuss or contact anyone regarding m account. I received a letter - - saying they 'll stop communicating and updated their records. Said collection calls & letters have been suspended as I requested. I sent in a complaint -/-/- to submit a complaint about contacting the credit card and consumer reports. In their response they also said my card was still valid. Said credit was extended to me, and this constitutes an extension of credit under federal law and is governed by federal and applicable state law. I did go over my limit when I had to pay for gas. I did n't ask them to up it. I was paying minimal to get it paid off. The interest rates were going up slowly and slowly. Said I was a customer since -. I 've been a customer since - -.

Bank of America customer in North Carolina
Oct 24, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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