U.S. Bancorp Credit Card Complaint

APR or interest rate

U.S. Bancorp Credit card department,

APR or interest rate Kansas

I presently have a credit card with - - in -, Kansas at a fixed rate of 6.90 %. - is no longer going to service the card, but instead is having the card serviced by Elan. I received a letter with the following clarification statement : " Will my interest rate change? No, your current rates and terms will transfer to your new account. '' Today I received a letter from Elan stating that the rate would be a 6.90 % variable rate. I have contacted both - and Elan and both state that they can not do anything about that rate change. As there are a significant number of cardholders impacted by this change, and many will likely have similar rates, this is going to have a negative impact on a large number of consumers.

U.S. Bancorp customer in Kansas
Oct 24, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20139/201310/201311/201312/20131/20143/20144/20146/20147/20148/20149/201411/20141/20152/20153/20154/20155/20156/20157/20159/201510/201512/20152/20163/20165/20168/20169/201610/201611/201612/20161/20173/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpAPR or interest rate0.8%71.5%10.8%5.4%3.8%7.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAPR or interest rate0.1%9.2%9.3%7.5%0.7%24.3%48.7%0.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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