Barclays PLC Credit Card Complaint

Forbearance / Workout plans

Barclays PLC Credit card department,

Forbearance / Workout plans Florida

I am going through severe financial hardship. Barclays Bank continues to call demanding outrageous sums of money that I can not afford and threaten to continue to report negatively to my credit report if I am unable to. They are refusing to offer a reduced payment plan or anything that benefits me. I spoke with a member of management named - - who basically told me " too bad '' and she is not obligated to help me and my only option was to pay the amount due. Other banks have understood and have complied and are working with my current situation, Barclay is not. I have had an outstanding history with them for many years and instead of helping a loyal long time customer, I have lost half of my credit line and am being treated like a criminal.

Barclays PLC customer in Florida
Oct 21, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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