Wells Fargo & Company Credit Card Complaint

Identity theft / Fraud / Embezzlement

Wells Fargo & Company Credit card department,

Identity theft / Fraud / Embezzlement California

In - I opened a business checking account for a - ; - -, -. with Wells Fargo Bank. Afterwards the bank sent my business manager a credit card with his name and the name of the - written on it. I was, at that time, a stockholder in the - and my manager had made almost - - on a - deal he was involved in- a one time thing. When he received the credit card he thought the bank was " kissing - '' and sent an unsolicited card because of the amount of money the - had made. My manager lived - hours away from me and makes all the decisions, ran the entire business and handled all the paperwork and dealt directly with the CPA. Later on the manager bought the business from me. The card was taking automatic payments from the business checking account I had set up and on - - went into the Wells Fargo branch in - , CA and put a stop automatic payment withdrawal order on the checking account. He knew the market was tanking and knew his cash flow was going to be negatively affected and wanted to make


prior to leaving the bank as this was critical. - assured him it was effective at that point. When he received the next bank statement he realized Wells Fargo bank had taken approx. - - dollars from the account which they no longer had the authorization to do. This was a breach of fiduciary duty the bank had to me and the -. When the manager went to the bank to ask them about returning the money to the checking account they refused telling the manager that no one by the name of - ever worked at the bank and that the reference numbers for the stop automatic withdrawals order given to the manager were meaningless! This action by the bank caused the manager a huge amount of damages trying to find funds to pay the monthly minimum on the credit card which he suffered until he could no longer pay the monthly minimum due and defaulted on payments at which point Wells Fargo Bank charged almost 30 % interest and penalties. On top of this Wells Fargo Bank forged my signature on a personal guaranty for the credit card and are now suing me for the balance due on the card. Wells Fargo sent my manager a redacted, illegible paper titled : '' Loan Application Wells Fargo Retail '' which has a signature on it which is supposed to be mine. The signature is misspelled with my first name being spelled " - '' and my name is spelled " - ''. Wells Fargo bank is stating this is a personal guaranty for the credit card. It also lists the amount " requested '' as $10000.00. The credit amount Wells Fargo bank is stating in the card is $45000.00. This does n't make any sense. My manager has tried to talk with Wells Fargo and told them this is his and the company 's debt but they have refused to talk with him. He has offered to try and settle with them and they have refused. My manager admits to using the card even though the card was not requested. He never talked with me about the card as I had nothing to do with the business other than I owned stock in it so he did not know any details of the card origination or credit limits. He certainly never would have knowingly used a card with my personal guaranty on it and I would never sign or knowingly sign such a guaranty for any business. That signature is a forgery. I now have a lawsuit against me in the - - - - to which I and my former manager and subsequent owner of the company have filed a Cross-Complaint : Case number -. Please help us. We are - - - and not in good health.

Wells Fargo & Company customer in California
Oct 19, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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