Ally Financial Inc. Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Ally Financial Inc. Bank account or service department,

Savings account Account opening, closing, or management New Jersey

I can not access my Ally savings account via online, mobile or via telephone. It 's been over 2 weeks since I 've been able to access my account or even verify what my balance is. I 've called Ally on numerous occasions and I 've been told that it is an IT issue. I am refused my balance and twice I 've requested a bank card to no avail.

Ally Financial Inc. customer in New Jersey
Oct 18, 2016

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with non-monetary relief

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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