Bank of America Credit Card Complaint

Bank of America Credit card department,

Texas

I went to local Bank of American Branch and forwarded $500.00 - Money Order for a secured credit card. I was approved and received my card from Bank of America. Within days, my first transaction was declined. I called and was told that my account was closed due to NSF check. I immediately went to the same - - and they forwarded me a printout showing the Money Order was issued and was never even presented for payment. I went to the same Bank of America and was told that there is nothing they can do because I do n't have a bank account with Bank of America. She called her credit card department and was told the same thing ( with correct money order # and routing


I received a generic letter from Bank of America - " We 've received notification from your bank that the check that you provided to secure the above referenced account has been returned due to the transaction was not authorized ''. There is NO accompanying return Money Order or any form of payment. I went back to - and again they confirmed the same thing - money order was issued but has not been presented for payment. I returned to Bank of America branch to inquire WHERE IS MY $500.00 Money Order. Once again, they told me they have nothing to do with the credit card department. This amounts to legal bank robbery.