LendKey Technologies, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

LendKey Technologies, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged Colorado

This company is making it impossible to repay my loan. There are no options for payment that do not result in additional charges. Trying to make a payment by phone, only open from - to - mon - Fri. Wanting to pay online is a percent, costing $17.00 or more in fees. Pay by check is a $2.00 fee. Auto withdrawal is n't working and they charge a $20.00 late fee. This is robbery. The interest is bad enough, but the inability to pay without extra fees is ridiculous.

LendKey Technologies, Inc. customer in Colorado
Oct 15, 2016

* Source: CFPB Complaint Database

LendKey Technologies, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3LendKey Technologies, Inc.Complaint HistoryComplaints5/20146/20147/20159/20155/201610/201612/20164/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3LendKey Technologies, Inc.Dealing with my lender or servicer100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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