Mortgage Disclosure verification of debt not given enough info to verify debt
Round Point Mortgage Debt collection department,
Mortgage Disclosure verification of debt Not given enough info to verify debt Florida
On - My financial advisor and myself contacted - - - concerning account # -. We spoke to a - - at Ext. -. My financial advisor requested proof of debt, proof that they have the promissory note, date of first delinquency, License number for the State of Florida, and the Bond number in the State of Florida. - - could not provide any information and refused to do so. Instead he referred us to the companies website. Upon this conversation, we requested that they cease all collections attempt and to stop the foreclosure process as they have failed to provide the proper documents to justify their actions. I have repeatedly requested that they provide proof of debt and they have failed to do so. This collection company is attempting to foreclose on my property without providing legal documents. Furthermore, the date of first delinquency is sometime back in -.
Round Point Mortgage customer in Florida
Oct 14, 2016
* Source: CFPB Complaint Database
Round Point Mortgage response to complaint:
Closed with explanation
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