Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Checking account Using a debit or ATM card Massachusetts

I had gone to - - to buy sofas. The woman at - - had made an error in an ottoman and had cancelled one part of the purchase and billed us again. Bank of America has flagged it as fraudulent and we agreed, not recognizing the charge. Our debit card was called and the funds for the sofas were held in limbo, the bank saying that it had gone through but then - - saying they had not gone through. - - then wanting us to charge our card again. Finally we cancelled the purchase but while waiting for he - to be credited back to our account, our account was in the negative and we had - overdraft fees. This was complicated by - charging us for a move and then canceling their charge. We thought then we had more effective funds and they charged us again.