The Western Union Company Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

The Western Union Company Money transfers department,

Domestic (US) money transfer Other transaction issues New York

On -/-/2016 I sent a Western Union Quick Collect billpayment to - - - for $4900.00. It was never received and posted to my - - - HELOC account.

The Western Union Company customer in New York
Oct 11, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with explanation

Consumer disputes how The Western Union Company handled their complaint

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How The Western Union Company handles Other transaction issues complaints

Created with Highcharts 4.2.3The Western Union CompanyComplaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/20161/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3The Western Union CompanyOther transaction issues93.4%6.6%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%77.1%15.8%4.9%1.3%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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