Credit Acceptance Corporation Consumer Loan Complaint

Installment loan Managing the loan or lease

Credit Acceptance Corporation Consumer Loan department,

Installment loan Managing the loan or lease Virginia

I GOT MY CAR FINANCE FROM CREDIT ACCEPTANCE ON - - .I HAVE MADE PAYMENT TO CREDIT ACCEPATANCE ON - - - - 2016 - - 2016 - - 2016 AND RECENTLY ON - - 2016. THEY SENT ME A TRANSACTION REPORT THAT SHOWS MY PAYMENT THAT I HAVE MADE SO FAR. WHICH INCLUDE NEW CAR LOAN SET UP ON MY CREDIT REPORT AS - - 2016 AND PAYMENT THAT SHOWS FOR -, -, - AND - BUT NOT THE - PAYMENT SINCE I MADE A PAYMENT IN - AND THE TRANSACTION REPORT IS DATED - - 2016. ACCORDING TO THE TERM OF MY CAR LOAN. MY CAR PAYMENT ARE DUE BY THE - OF EACH MONTH WHICH I HAVE BEEN MAKING SINCE - OF 2016 AND THE CREDITOR AGREES TO THAT. CREDIT ACCEPTANCE UPDATES MY CAR PAYMENT ON THE 15 DAY OF EACH MONTH TO THE CREDIT BUREAU THAT WOULD BE - -, - AND -. I HAVE DOCUMENTS TO SUPPORT THAT THEY HAVE NOT BEEN UPDATING MY CREDIT REPORT TO - -. I AM MISSING MY LAST PAYMENT THAT WOULD SHOW ON MY - - CREDIT REPORT FOR THE MONTH OF - AND FOR THE MONTH OF -


ON - - 2016 THE BALANCE THEY STATE I OWE IS - WHICH IS INCORRECT. THE BALANCE FOR THE MONTH OF - AND ACCORDING TO MY - AND - CREDIT REPORT IT SHOWS - IS THE BALANCE. WHEN YOU LOOK AT THE REPORT I AM MISSING A TRADE LINE FOR - ON THIS REPORT AND IT SHOWS A PAYMENT FOR THE MONTH OF - AND A PAYMENT FOR -. ON THAT REPORT IT STATES AS FOLLOW DATE UPDATED -/-/2016 LAST PAYMENT MADE -/-/2016. SO I AM LOOKING AT THIS REPORT AND I DONT SEE A LAST PAYMENT FOR -/-/2016. ALL I SEE UNDER THE RATING WHICH STATES OK IS AS FOLLOW - OK FOR THE MONTH OF - AND - FOR THE MONTH OF -. SO I CALL - - AND THEY STATE THAT THEY ONLY RECEIVE PAYMENT FROM - AND - BUT THE REPORT DATE STAES AS -/-/2016. ACCORDING TO CREDIT ACCEPATANCE WHICH I HAVE MADE I MADE MY CAR PAYMENT FOR -, -, - SINCE THE OTHER PAYMNET WOULDNT POST YET IT SHOULD BE SHOWING - CAR PAYMNETS AS FOLLOW. - FOR NEW CAR, - - PAYMENT WHICH I MADE ON - - 2016, - I MADE A CAR PAYMENT ON - - 2016 BUT I DONT SEE MY CAR PAYMENT FOR - 2016 BUT THEY SAY THEY UPDATED THE REP [ ORT ON - - 2016 THAT WHEN THEY UPDATE TO ALL - CREDIT BUREAU. ACCORDING TO THE LETTER I RECEIVE FROM - AND - - SO WHERE IS MY PAYMENT. I RECEIVE MY - CREDIT REPORT ON -/-/2016 AND IT STAES AS FOLLOW BALANCE SAME AS EARLIER CREDIT REPORT -/-/2016 - THEY DIDNT UPDATED THIS CREDIT REPORT ON THE 15 DAY OF THE MONTH WHICH THEY ARE SUPPOSE TO DO. SAME AS THE EARLIER CREDIT REPORT DATE UPDATED -/-/2016 LAST PAYMENT MADE -/-/2016 I AM MISSING MY LAST PAYMENT MADE FOR - AND -. LIKE I SAY I HAVE ALSO - - CREDIT MONITORING ACCOUNT AS OF - -, 2016 THE BALANCE STILL REMAINS AT - WHICH STAES THEY HAVENT UPDATED THE CREDIT REPORT AS OF. SECOND WHEN YOU LOOK AT MY PAYMENTS THAT WOULD SHOW ON MY CREDIT REPORT IT SHOWS AS FOLLOW. NEW CONTRACT FOR - LAST PAYMENT MADE WHICH STATES OK IS FOR THE MONTH OF - 2016 AND - 2016. NO PAYMENT FOR - AND - 2016. I AM DISPUTING THIS ACCOUNT ON HOW IS BEING UPDATED. I AM DISPUTING THE BALANCE OWE IT SHOULD STATE THE BALANCE OWE LIKE ON MY OTHER REPORTS NUMBER - I WANT CREDIT ACCEPTANCE TO UPDATE MY LAST PAYMENT THAT I HAVE MADE TO THIS ACCOUNT. AS YOU SEE IT SHOWS FOR - AS NEW CONTRACT AND IT SHOWS FOR - AND -. THEY NEED TO LIST THE MONTH OF - AND - THE SAME WAY THAT SHOWS OK AS IT WAS PAY FOR THOSE MONTHS. DATE UPDATED NEEDS TO REFLE- AS CURRENT PAYMNET MADE FOR -.

Credit Acceptance Corporation customer in Virginia
Oct 10, 2016

* Source: CFPB Complaint Database

Credit Acceptance Corporation response to complaint:
Closed with explanation

Consumer disputes how Credit Acceptance Corporation handled their complaint

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