ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Texas

Enhanced Recovery Company has posted a fraudulent debt that has affected my credit. I contacted the company after monitoring my credit score. Upon speaking with a representative I was informed that I had an outstanding debt with - - - from the year 2011 that they were now in charge of collecting. Before I paid I decided to call - -. They informed me that I never had any such debt and that I was, in fact, not a customer during this year. I three way called the collection agency with the - - representative. They transferred my call 5 times before hanging up on me. I called the company back and explained that - - had never issued any collection information to them. They insisted that there was a debt. I again contacted - - cable to obtain records showing that I never owed any such debt. I called Enhanced Recovery Company again and was told they would still collect debt even with documentation from - - - stating that I never owed the debt in the first place. I am at an ends as to what my options are.

ERC customer in Texas
Oct 10, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
[email protected]
8014 Bayberry Rd 
Jacksonville FL 32256

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more