Synchrony Financial Consumer Loan Complaint

Personal line of credit Managing the line of credit

Synchrony Financial Consumer Loan department,

Personal line of credit Managing the line of credit Florida

Last year, -, - - -, -, I relocated to - for a - hiatus. In other words, I enrolled in workshops at - and lived temporarily with a family that I used to be an - for years ago while an - at -. My address was - -, - - - - -, - -. In - of -, I returned to - to work for the - - - - -. So, as I was shopping for a new car, my banker who ran a credit check for a car loan alerted me that, I was unintentionally remiss in payment for a bill from Walmart under $50.00 at the time I relocated. And, consequently, I did not receive any bills or correspondence from my Walmart Account ( # .... ) ; I was unintentionally remiss in payment for a bill from Walmart under $50.00 at the time I relocated.


Synchrony checked my story, and I was told that I did not have to pay the $170.00 and that my Walmart Credit card would be reinstated. They told me that the delinquency mark would be removed from my Credit Report within ten days. However, on - -, - I received a letter from Synchrony Bank, - - -, -, FL -, that my account " was sold to - - - , -, - - -, - -, CA -. Since, then I had received multiple calls form - and spoke with several agents there, telling and re-telling my experience with Synchrony countless times, but to no avail. I have a cellphone billing record of these calls to and from both Synchrony and - during the ensuing months. Finally, after much misleading information and confusion, I submitted the payment of $160.00 to - - - , -, ( new Acct # ... ) on - -, -. I have written to all - credit reporting agencies ( - is the credit reporting agency that referred me to the - which is where I located CFPB ). Nonetheless, as of to date ( - -, - ) there is still a bad mark on my credit score for the past due ( " 8 months '' ) history with the originally, Walmart account. Respectfully submitted.

Synchrony Financial customer in Florida
Oct 08, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

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